Analytics & Measurement

    New Study Reveals How People Really Use ChatGPT

    Resoneo Study: “How People Really Interact with ChatGPT – Analysis of 87,725 Public Conversations.” This remarkable dataset is made possible by users who shared their ChatGPT dialogs publicly via the platform’s sharing feature, providing a rare, behind-the-scenes glimpse into real conversational behaviours.

    29 August 2025
    10 min read
    New Study Reveals How People Really Use ChatGPT
    1. Queries Are Getting Longer and More Nuanced
    The average first message clocks in at 8 words, more than double Google’s average of 3.5 words, highlighting a clear move toward more elaborate, context-rich queries.

    Users are no longer simply typing keywords, this is in-depth questioning, not just search.

    2. Conversational Depth Reigns Supreme
    A whopping 60% of conversations involve 5 or more exchanges.

    35% extend beyond 8 messages, signalling a strong departure from one-shot queries toward sustained dialogue.

    3. ChatGPT’s Role Goes Far Beyond Fact-Finding
    Only 48.3% of interactions asked for straightforward factual information, where ChatGPT directly competes with search engines.

    16.2% of queries sought opinions or suggestions, and another 14.7% were about creative content generation.

    Bottom line: ChatGPT is being used not just as a search tool, but as an idea partner, content creator, and collaborator.

    4. Tech / Dev Use Is No Small Niche
    Approximately 10% of conversations contain code snippets or programming tasks.

    GitHub is among the most cited domains across languages, developers are actively using ChatGPT as an AI-powered coding assistant.

    5. A Truly Global Phenomenon
    English dominates at 55.5%, followed by Japanese at 21.5%.

    The top subjects? Science & Tech (30%) tops the list, with Politics & Society (18%) not far behind—highlighting the broad appeal and cross-domain utility of ChatGPT.

    What This Means

    This data tells a compelling story: people aren’t just using ChatGPT as a quick answer machine, they’re embracing it as a creative partner, a problem solver, even a conversational companion.

    That said, important caveats: the insights are drawn only from conversations that users opted to make public. This skews toward more open, sharing-friendly users and may not fully represent private or professional use cases. Nevertheless, it’s a valuable window into trending usage patterns.

    Want to Dive Deeper?

    Check out this post from Olivier de Segonzac, Associé fondateur @ RESONEO

    [Resoneo Study: How People Interact with ChatGPT – Analysis of 87,725 Public Conversations]

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